One Small Step

Last updated: August 8th, 2024

Small Step, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use One Small Step ("the App"), a digital marketplace that connects certified peers ("Peers") with individuals seeking support for substance abuse ("Users"). Please read this Privacy Policy carefully to understand our practices regarding your information.

1. Information We Collect

a. Personal Information

We may collect the following types of personal information when you register for and use the App:

Name
Email address
Phone number
Date of birth
Payment information
Health information related to your substance abuse support needs

b. Usage Data

We may collect information about your interactions with the App, including:

IP address
Browser type and version
Operating system
Pages visited within the App
Time and date of your visit
Device identifiers

2. How We Use Your Information

We may use the information we collect for various purposes, including:

To provide and manage the services offered through the App
To connect Users with Peers for support
To process payments
To communicate with you, including sending updates, reminders, and support-related messages
To improve our App, services, and user experience
To ensure compliance with legal obligations, including HIPAA regulations

3. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

With your consent: We may share your information when you have given explicit consent for a specific purpose.
Service providers: We may share your information with third-party service providers who assist us in operating the App, processing payments, and providing services.
Legal requirements: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of our users and the public.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. HIPAA Compliance

We are committed to protecting the privacy and security of your Personal Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). All PHI collected, stored, and processed through the App is handled in compliance with HIPAA regulations. We implement administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and security of your PHI.

5. Data Security

We use various security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Choices

a. Accessing and Updating Your Information

You can access and update your personal information at any time by logging into your account on the App. If you need assistance, please contact us at contact@onesmallstep.io

b. Opt-Out of Communications

You may opt out of receiving marketing or promotional communications from us by following the unsubscribe instructions provided in those communications. Please note that you may still receive transactional or administrative messages from us.

c. Deleting Your Account

If you wish to delete your account and the information associated with it, please contact us at contact@onesmallstep.io. We will take steps to delete your information in accordance with applicable laws and our data retention policies.

7. Children's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected information from a user under 18, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on the App or through other communication channels. Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: contact@onesmallstep.io